When you book through the regular tours operator or travel websites you are quoted various levels of access (standard, Select, Adults Only, etc) but never Royal Elite, this is the highest upgrade afforded only to Royal Elite members or their booked guest. 35 Royal Elite Vacation Club reviews. * From Canad/Usa: [protected] Ext. * From Canad/Usa: [protected] If you are not happy, you can cancel. * From Mexico: [protected] Ext. * From Canad/Usa: [protected] Ext. It goes against our guidelines to offer incentives for reviews. As a Royal Elite Vacation Club member you will stay in the most luxorious suites in whichever resort you choose for your vacation. Great work environment, decent pay. They are absolute scammers! See what the Royal Elite benefits are. See what the Royal Elite benefits are. Can You Get Rid of a Reef Playacar Resort & Spa Timeshare? Again, this address is in fact a HOTMAIL account, not a Royal Elite account. I would definitely stay with Sandos again. See what the Royal Elite benefits are. With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). Sandos_Playacar, Director General at Sandos Playacar, responded to this review. Sincerely, This is a forum with more Royal Elite timeshare owners who feel they were scammed by this company: Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. Anyone can write a Trustpilot review. Desde Mexico: [protected] Listing provided by TMLS $311,565 3 bds 3 ba 1,440 sqft - New construction 9 hours ago 240 Indian Summer St, Zebulon, NC 27597 MLS ID #2490538. Disgraceful company. * From everywhere: [protected] Ext. This will surely increase the credibility of your complaint. Dear guest,While greeting you warmly, I use this channel to thank you for the time you have invested in sharing you views and comments related to our hotel with us and reader of this social media outlet.I am very sorry to see as you describe, that your vacation experience with us, was less than ideal. We can go to the "Superior" room, or pay extra weeks to be upgraded, IF they can accomodate us at the time. All rights reserved. 3203, 3204, 3205 Royal Elite Sandos Hotels Royal Elite Vacation Club also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an unlimited number of tourist destinations. Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). No written confirmation that our contract was canceled. All lies. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you and your family again in the future. Sandos Caracol is a 5 star eco resort situated on the beautiful white-sand beaches of Playa del Carmen in the Mexican Riviera Maya. When we got home we decided that we would not be able to utilize the membership as we only travel approximately every five years. Not a lot of options, food is just okay, and takes a long time to be delivered. Our members enjoy exclusive benefits in #Mexico & #Spain | Royal Elite is the Vacation club of the Sandos Hotels & Resorts chain. Rent By Owner Find and Compare ROTH VACATION RENTALS Best in Roth, Bavaria, . -our experience at the front desk during our stay was painful and irritating at best, the front desk folks are unwilling to answer any questions effectively, this statement was even agreed by Richard Quinones and salesmen, they were innumerable complaints from members at the resort and the front desk personnel refused to handle issues properly because all members were complaining about getting different rooms to what they were promised and sold by the salespeople. You can call us at833-416-8796, submit the contact form on the right side of this page, or initiate the live chat to get started. They acknowledge that we canceled within 5 business days. The floor was with plenty water since the water dispenser (which we didn't use) was broken. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. * From Mexico: [protected] The certificate says to just call [protected] or go on line at [protected]@royalelite.com.mx but it says the page does not exist. www.royalelite.com You have access to every part of the resort and are offered better quality alcohol. You can book at any of the Sandos resorts. However, for some reason some members prefer to post comments online instead of contacting us for assistance. Taking it slow and knowing what you want . When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. We were told so many stories, since December 2011 I have emailed, telephoned to speak with someone anyone over this, we cannot find a company to rent back our weeks, I cannot get hold of anyone from REE to exchange these either. Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. If you want to save money and stay in better rooms with more perks and benefits then Royal Elite Vacation Club is for you. Indulge in a massage, a body wrap, and reflexology at the onsite spa. customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com They convince you to try it out. from Argentina +52 800 345 8114, Telephone No. They are owned by RCI, the biggest timeshare company in the world, and have properties in several locations including Cancun, Playa del Carmen, and Los Cabos. We canceled within 5 business days. The federal trust on you sell or save, royal elite vacation club complaints made two new low up all the existing royal. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. Whichever you're looking for. The main aim of this post is to warn others away from signing with Sandos Royal Elite or Priority Exchange Timeshare. Beware of the salespeople here! Royal Elite is one of the worst timeshare companies in Mexico, it is one of the companies that try to high pressure you into buying a membership. Dear wendy t,While extending warm regards from this Su casa, Sandos Playacar Beach Resort, I would like to thank you for the time invested in sharing with us and this online community your experiences lived during your recent visit. We purchased a Royal EliteMembership Vacation Package. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. You will experience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. customerservice1@royalelite.com While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. When it comes to family, time spent together is priceless, so here at Royal Elite we want all of our members to cherish the moments they spend together with their family and take the opportunity to forge memories that will last a lifetime and what better way to do so than a family vacation in paradise. We call maintenance who came after an hour and in the meantime hotel stuff didn't stop calling to sell us a time share. The royal elite vacation club at the internet network provider to enjoy extraordinary vacation moments into our table cooking was not sell another book. They acknowledge that we canceled within 5 business days. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). We have stayed in the adults only section and have taken our family staying in the family section. I only paid a $1000 deposit because I was leary. To finalize this is not an investment and do not buy for vacationing because you can get better deals on the web, do not fall into his lies or if you see him or receive an invitation from any person to attend the vacation program meeting (timeshare program) just refuse the invitation you receive, we would assure you that even the person who invites you to this meeting is lying. There are plenty to choose from in Cancun that don't have these con artist around. Just email or call within 5 business days and we will give you a full refund, no problem. -we were not told we had 5 business days to cancel the contract with no penalization You can call us at. No written confirmation that our contract was canceled. Royal Elites legal name is Sandos International S.A. de C.V. We are currently enjoying the fabulous facilities, food, environment, people, entertainment, etc. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Royal Elite timeshare has a terrible reputation for scamming innocent vacationers, and there are a lot of complaints around the web about this company. from Argentina +54 800 345 8114, Telephone No. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ Finance Department Sandos is a network of resorts and hotels located across Mexico and Spain. As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you and your family again in the future. There are some members that purchased their memberships before Sandos Hotels took When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. Royal Elite is fully regulated and certified, if you would like to know more about our certifications feel free to contact us. Don't be stupid as we were. I still have the Reps. email address who sold us the weeks in April 2011, and have emailed her - whom we trusted, and have been told a variety of stories. -we were told we shall get an ALL INCLUSIVE deal in the quoted price but the contract does not state that and we have to pay for the same as everyone You can learn more about why escrow is important here. Anyone can write a Trustpilot review. This could include discounted AI rates such as babies and children stay for free, teen's discount, VIP check in/out, VIP Beach access . 3200 I vacationed at the Sandos Playacar last year and attended one of the time share tours, I did not purchase but I was given a vacation certificate for a free 1 week (8 days, 7 nights) for touring the hotel. Telephone No. They claim that the rental income makes the timeshare a good financial investment, and they can use the money in the first few years to pay off the membership. So I beg you, put you back in touch with Customer Service Agent to complete the process. We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. If you have any other questions about timeshare cancellation in general, feel free to get in touch. I recommend paying the few extra dollars for an upgrade! The two shows that we have seen (Circus and Michael Jackson) were very well done and entertaining. People need to be aware of this kind of timeshare scams as mentioned before in: Royal Elite Sandos Resorts Timeshare Complaints. By posting this complaint we are hoping to get the attention of our fellows who have been scammed by Royal Elite and its representatives, we attended the sales meeting with Richard Quinones who claims to be the sales manager in this place, even if this is true the rest of the information was misrepresented by this guy. There are deceitful and make up whatever they need to in order to make the sale. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. Any advise? > Can You Get Out of a Diamond Timeshare? We are very happy to know that we managed to exceed your overall expectations in such a way that you plan to visit us again. Why give them any money when there are so many other nice resorts. Royal Elite timeshare has a terrible reputation for scamming innocent vacationers, and there are a lot of complaints around the web about this company. Quality Control Department? Share your photos and videos with others to prove the truth of your words. Claim your profile to access Trustpilots free business tools and connect with customers. A lot of fun! The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. Be very careful when dealing with this company! 3 Royal Elite Vacation Club reviews. Just got back from my yearly vacation to Sandos Playacar, and everything was perfect, good food ,I really think the buffets have a great variety of things to eat and desserts yummy. from any other country: +52 (984) 873 4493, Telephone No. * From everywhere: [protected] Ext. Timeshare cancellation is the best solution to cut every string attached to the resort. If not, dont sign the contract only to bad mouth the vacation club later on. We also ensure all reviews are published without moderation. The Royal Elite Vacation Club is their official timeshare program. Put in writing you want your contract canceled and it is canceled. Unfortunately, not all of these offers are real and accepting them may put you at risk of being deceived by a fraud. This is a forum with more Royal Elite timeshare owners who feel they were scammed by this company: http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. I want to complaint with PROFECO about this, and get my money back, Dear Royal Elite Vacation Club Members, * From Canad/Usa: [protected] Ext. 2023 Trustpilot A/S. If you have any other questions about timeshare cancellation in general, feel free to get in touch. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite Vacation Club. Read full review of Royal Elite and 3 comments. Not so. What is Royal Elite and why is it such a good deal? Book at the #1 Vacation Rental in Roth, . 20 Up-and-Comers to Watch in the Royal Elite Vacation Club Complaints Industry Elite Raising 78 million, the July auction Our 30 something sons are extremely delighted that we brought them along and want to do it again. We were promised all sorts of services and amenities. When looking into whether Royal Elite Vacation Club had an official timeshare exit program, we found a page connected to their guest portal with tips on avoiding timeshare resale scams. If you are not happy, you can cancel. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. The royal elite membership offers members. Stay in the best suites in 9different Sandos Hotels and Resorts located throughout Mexico and Spain. Customer Service Manager I have heard that it is a nightmare to reserve with REE. That way you can save yourself a serious amount of time, money, and heartache getting involved any further. Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. No written confirmation that our contract was canceled. All rights reserved. When it comes to family, time spent together is priceless, In order to reassure our valued Members and those who are interested in becoming a part of our big family, we are proud to inform you that Royal Elite Vacation Club has a legally registered development certification awarded by the Vacation Club Association in Quintana Roo, Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthrough. Read verified pet policies and get help from our Canine Concierge! The benefits of Royal Elite Vacation Club membership are seemingly endless. We have been notified by some of our clients that they have been contacted by broker companies or travel agents (sometimes posing to be Sandos) about vacation offers to rent, sell, or exchange weeks of their membership, or to buy their membership from them. Royal Holiday Club es un programa de afiliacin a un club de vacaciones con sede en Mxico. A free inside look at company reviews and salaries posted anonymously by employees. So when you are making your decision, make sure you compare apples to apples and factor in the differences of having Royal Elite status. They acknowledge that we canceled within 5 business days. Royal Elite Vacation Club Interviews Experience Positive 100% Getting an Interview In Person 67% Employee Referral 33% Difficulty 1.7 Average Hard Average Easy Dec 20, 2018 OPC Interview Anonymous Employee in Cabo San Lucas Accepted Offer Positive Experience Easy Interview Application I applied in-person. These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesnt have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. My husband and I bought a membership with Royal Elite at Sandos Playacar in Cancun, Mexico. Has this happened to anyone else? 3203, 3204, 3205 The Mexican Timeshare Solutions Logo and the text content and images on the site are registered trademarks. There are no surprises whatsoever. Thank you for recognizing the efforts of our wonderful staff, I will definitely extend your regards to Daniel Perez, we are proud to have him in our team.Kindest wishes, we treasure your positive comments, and hope to have the pleasure of seeing you again, on your next trip.Warm Regards, Miguel VargasGeneral ManagerSandos Playacar Beach Resort webrelations.playacar@sandos.com. Reservations Department The staff seem to work hard at being as obstructive as possible. Keep an eye out for the following to avoid timeshare scams: Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. Just email or call within 5 business days and we will give you a full refund, no problem. Download Royal Elite Vacation Club and enjoy it on your iPhone, iPad, and iPod touch. They convince you to try it out. Definitely recommend this resort to anyone! Do not waste your money at Sandos. Buy timeshares Whats the big risk about it? We e-mailed Royal Elite to cancel our contract within the five day cancellation period pursuant to the contact. Claim your profile to access Trustpilots free business tools and connect with customers. You can book at any of the Sandos resorts. No matter where you decide to travel you will enjoy exclusivehigh-end vacations at an affordable rate. Soto all you unsuspecting people who stay at any of the Sandos ResortsWARNING! This review was chosen algorithmically as the most valued customer feedback. , submit the contact form on the right side of this page, or initiate the live chat to get started. Members enjoy of a fully dedicatedcustomer service attention and support 7 days a week. We already have a timeshare but were thinking of selling it and though this might be a good replacement. Pros from any other country: +52 (984) 873 4494, 2022 All content rights reserved by Royal Elite, The benefits of Royal Elite Vacation Club membership are. Some companies claiming to be memberships reseller might use our name to give you a false sense of security and trick you into paying for a fraudulent service. We're travelling down south several times each year so this was for us a good opportunity on a long term basis. Please feel free to contact us: She also said the All Inclusive fee could not ever go over $100/day/person. In regard to your comments about the Vacation club, we made a research about it and we could detect it as you well say, the request for cancellation was made within 5 days. members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. When you contract with Royal Elite you also are enrolled with RCI and Holiday Systems International (HSI), which assists with cash exchanges for your Royal Elite weeks you don't use and other travel services, such as 50% discount hotels, airfare, etc. The timeshare presentation that should last 90 minutes as Royal Elite salespeople offer turns into 3 hours. Willexperience the epitome of luxury and enjoy priority status during your all inclusive Vacation in.. 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