Try in Mooncamp. Making the payment confirmation process easier is one possible solution. Increase brand awareness in market by 20%. KR3: Increase weekly satisfaction with communication quality (between Compliance and Business Development) from 2/10 (current) to 7/10. Design beta version of product by Q3 FY 2017-18. Improve test metrics and setup crash monitoring. A1: Team managers are not sending primary documentation (receipts, bills, invoices) to us on time and submit their payment requests too close to the payment deadline causing issues with unexpected fines and going over the planned budget. All you need to know about building a brand. Objectives and key results should be easy for others to understand. Task success rate is the % of tasks that users complete correctly. The Team Objective is qualitative and sets a direction for improvement. KR 1: Increase lead generation initiatives and outbound sales activities by 60% to boost revenue. Hire a Diverse, High Performing Team. OKRs help establish boundaries and encourage us to say no when asked to pursue the wrong things. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Individual OKR examples Objective: Shock my boss with productivity Key results: Increase weekly production by 15% Implement email organizational system Delegate 50% of administrative tasks to administrative team Objective: Contribute meaningfully to the company Key results: Respond to bi-monthly employee surveys Launch charitable giving campaign OKR Examples for Product Teams Sample OKRs along with relevant discussions, organised by function Product As an emerging discipline, product management is in a better place to adopt known ways to measure performance of product management effectiveness. When your goals only contain top-levelmanagementinsights, you fail toalignthem to your employeesowngoals, reducingemployee engagement. In 99% cases the answer will always be yes. OKR Foundation; How to improve it: define what every word really means. (If everyone answers differently, this means the objective is not aligning). An OKR is a popular management strategy that defines objectives and tracks results. Q4-2021 Training/Research Hours. 21% 10% 19%. Some intervention is clearly needed. Necessary cookies are absolutely essential for the website to function properly. But making the process easier might not be the only issue that needs to be solved to improve the processing time. KR 3: Increase customer conversation rate to XX%. OKR Examples for the Onboarding process #6. This is why they are always swamped with tons of documents to process. Target stability of 99.5% in the first 4 weeks after implementation. Diversity, Inclusion & Belonging OKR Examples. But first, let's start with a quick guide to using OKR examples. Here are the 5 steps to writing Team OKRs: Lets move on to the details on using OKRs! And after a series of interviews and internal brainstorming, we identified the top 3 problems that seem to be causing the most frictions: Solving these issues should have a clear impact on internal communication and pave the way for future improvements. Now lets say, weve had a run at those questions, and here are the answers: When you are drafting an Objective, start by defining a problem you want to solve, and then try to phrase your highest impact idea. But after the release, it's best to focus on the most critical metrics of your product. Examples of OKRs for Operations. What is the difference between OKR and Scrum? Remember, your employees deal with loads of information every day. When we were fixing the issues with reports in Google Analytics, we also noticed that our blog has a low visitor-to-signup conversion rate. Get more paying customers. OKR Examples for Payroll #8. However, you may visit "Cookie Settings" to provide a controlled consent. They need to take care of many operational tasks before they can dedicate their time to improvements. What are you trying to fix? Key . So this is how your final marketing OKR would look like: Looking for more Marketing OKR examples? Questions? kr3 Spend 95% of grant dollars for grants from prior fiscal years. OKR Examples. Technically, improving cross-functional collaboration is a responsibility of each team but, without intervention, things are not going to improve. Action-oriented and concrete Few in number, think 5 or less Some examples of objectives: Increase international customer base Increase recurring revenue Scale system performance Foster a more inclusive company culture Improve cross-team communication "OKRs are really ambitious. 1. Key Results: Create the content strategy and the topics for the next 4 months. To make this goal measurable, your key results could be to: KR1: Increase CTR from 5% to 8%. 80% of locations moved to automated booking. Break down the 5 steps for writing good OKRs in a HR team. Not sure which OKR software to pick? Break down the 5 steps for writing good OKRs in a Sales team. With that, you can find out that your main issue is the misalignment and continuous struggles in cross-functional communication. The OKRs methodology is a system for setting, cascading and communicating goals throughout your company. This way you can build trust and create an environment for different pieces of information to connect and produce great ideas. Or waste hours of their day digging for information to get their tasks completed. OKR Example for Product Team Objective: Activate user testing of product A Key Results: Get 50 testing users Conduct 10 face-to-face user tests Conduct feature comparison testing OKR Example for Human Resource Team Objective: Improve employee engagement Key Results: Conduct 1 monthly activity for employees Add 3 more team awards OBJECTIVE: Grow our corporate global business, OBJECTIVE: Build a great corporate culture (delight our employees), OBJECTIVE: Launch the new product successfully in Q1, OBJECTIVE: Generate more Marketing Qualified Leads (MQLs), OBJECTIVE: Optimize our customer acquisition, OBJECTIVE: Implement Account Based Marketing (ABM), OBJECTIVE: Improve Our Website and Grow Conversions. We hope these examples and tips gave you clarity and structure to optimize your writing process. It means we are doing something wrong in the early stages. Start your free 14-day trial today! But writing OKRs is no biggie you just need to identify an objective, its key results and the initiatives youll take to achieve them. Need a simple and free tool for your team to track OKRs? OKRs for project management bring a unified understanding of the outcomes that a project would like to achieve. If not, it will create barriers to project management and ultimately hurt a businesss success. You'll need 3 key things to have a much better shot at achieving this and your other OKRs. Reduce breakdowns in the peak hours by 90%. In one sentence: You complete a set of key results to achieve your objective. Increase the open rate of the newsletter from 25% to 35%. Customer Success OKR examples 8. Present research findings on interesting OKR themes to write about. For project managers, OKRs (Objectives and Key Results) are ripe benefits. Improve performance of design team. 2. OKR examples: Company, sales, marketing, HR, and product OKRs Jenny Coppola / September 7th, 2022 Looking for a treasure trove of OKR examples? How to improve it: change it to a problem statement. It helps create alignment and engagement around measurable goals. Objective 1: Become the choice of the customer in the MENA region. Decent Objective: Improve our digital presence to attract younger audiences. This would mean that the finance department needs to create a list of expense types, categorize them, and explain the new payment request form to the team managers. Let's take a look at a few of these product marketing OKR examples: (Note: We'll be specifically talking about SaaS (Software as a service) products in this article.) Readers who are already familiar with the basics can safely skip part 1 and proceed directly with part 2. Public Relations and Communications OKR Examples, Spekit uses ClickUp to track quarterly OKRs, 9 Types of Business Meetings You Need to Know About (and Why They Matter), 10 Free Incident Report Templates in ClickUp Docs, Word, and Excel, What is Resource Leveling? By clicking Accept All, you consent to the use of ALL the cookies. We have many email templates that we use to communicate with potential customers. Here are some HR OKR examples to get you started: Objective 1: Improve employee retention rates by 50% by the end of Q4. According to the Scrum Alliance definition, Scrum is an Agile framework meant to help teams tackle complex projects, such as software development projects. Our extensive list of OKR examples should help guide the way. How to improve it: ask how are we going to get there?. If that doesnt help, we will keep looking for solutions to improve the quality of communication. To move the needle on this Key Result, the team might create a presentation about handling receipts, bills, invoices, and similar forms of primary documentation, to make sure that everyone else understands the process. See more Marketing OKR examples in Weekdone, See more Product OKR examples in Weekdone, See more Administrative OKR examples in Weekdone, See more Engineering OKR examples in Weekdone, See more Finance OKR examples in Weekdone, See more Support OKR examples in Weekdone, Create a straightforward description of the different expense types and add the selection to the payment request form, Create a presentation about handling receipts, bills, invoices and similar forms of primary documentation, Create a leaderboard for TMs who bring documents on time, Develop and present a new weekly budget request procedure, Organize a payment confirmation process that requires no more than 3 parties involved. This quarter, wed like to focus on understanding our clients decision-making process, communicating our expertise through relevant software review websites (like Capterra), and building up our credibility online. Key Result 1. These cookies will be stored in your browser only with your consent. Objectives are supported by key results which benchmarks and monitors how we achieve the objective. OKRs bring a proactive, goal-centered focus to the customer success team, helping drive outcomes ahead of the ever-shifting demands of the customer. For example, one of your digital marketing OKRs may be to improve social media engagement and traffic. If youre more of a visual learner check out this vlog on writing effective OKRs! When youset OKRs, youre limiting your focus tospecificobjectives andkey results. What has been working in the past, and can you double down on that effect? Finish bug fixing on the new software feature. OBJECTIVE: Strengthen our corporate culture, OBJECTIVE: Successfully launch our new product by the end of Q2. You might have a lot of happy free users. Less time spent on routine duties means more time spent on strategic initiatives. Often they need to check if the contractor is already in the system, and reach out to the team managers to ask what kind of service the third party has provided. A1: We need to explain how financial reporting should work to reduce overhead for the team managers and make sure that we can process all documents on time. Key result 1: Build personalized development frameworks for employees. This way, when team managers submit payment requests, they can specify the expense type for us, and we wouldnt need to spend extra time researching the background of every single document. Key Result #3: Roll out prototype by fiscal year-end. KR3: At least 50% of lost deals reply to the why not us survey. Key Result 2. Objective: Build a powerful business strategy to increase growth . The resulting department, team, and individual OKRs must be aligned with, in support of, and contribute to the top company priorities. It can be intimidating to implement a goal-setting system like OKRs. If you aren't sure where to start with writing your OKRs, take a look at our OKR examples including company-wide examples, OKR examples for executives, and OKRs for specific departments in your organization. Key Results. You can think of these as quarterly OKR examples. A Product Developers Guide, How To Set Effective Sales Goals (With 5 Examples) 2023, 12 SMART HR Goal Examples for Every Company, Drive 1M organic traffic visitors to the blog by [date], Include at least seven internal links per blog post, Achieve 80-100 in SEO score per blog post, Include descriptive alt text for every static image and GIF per blog post, Audit current blog process every two weeks, Reduce feedback loops from department heads from five days to two days, Create a blog process dashboard to eliminate 100% of bottlenecks, Identify 10-15 common requests and build task templates, Decrease request backlog by 60% across all departments, Increase number of team team satisfaction score by 85% by the end of [date], Decrease one-off email requests in the shared inbox by 55%, Develop three video tutorials to reduce in-person training meetings, Identify one owner and three co-authors to optimize the wiki document, Decrease average time to approve department requests from three days to one day, Audit team calendar every two weeks for meeting relevancy, Increase on-time task completion rate from 60% to 90%, Build personal development plans with 100% of the team, Increase task success rate from 80% to 95%, Submit 5-8 training and coaching opportunities, Interview 30 customers every month to provide suggestions for improved use of products/services, Decrease product-related complaints from 45 to 20, Maintain a max 24-hour response time in the support queue, Defined documentation of 3 core responsibilities: Lead, Manager, and Specialist, Launch Support department growth plan and org structure by [date] (, Launch Lead and Manager certification and continued skill building/training by [date], Build one feedback loop dashboard between managers, leads, and squad members, Increase customer feedback rate from 8.9 to 9.9, Improve employee satisfaction score from 7.6 to 8.9, Launch squad reorganization plan by [date], Increase percentage of support tickets resolved per week from 60% to 80%, Find 30-50 volunteers across the organization to test features before launch, Decrease time to fix critical bugs in production from 24 hours to 16 hours, Audit QA testing every three weeks for efficiency, Pilot a test project in the first four months for individual feedback and results, Implement automated performance reporting by [quarter and year], Launch communication dashboard for all issues and risks by [quarter and year] (Check out these, Improve response time from 20 to ten minutes, Audit non-critical meetings on the team calendar every two weeks to determine if necessary, Hire four new events coordinators by the end of the quarter, Participate in 3-5 events training classes every two months, Set and track 8-10 individual contribution tasks by [date], Increase percentage of post-show engagement from 12% to 40%, Host training sessions for all on-site volunteers one month before the event, Generate 500K in sales pipeline from the event by [date], Create 5-7 monthly topics for high-level transparency, Collect 10-15 post-meeting surveys for evaluation, Increase participation rate from 70% to 90%, Source and test cloud-based software to launch in [date], Process policy changes from 24 hours to eight hours, Increase employee office satisfaction score from 7.8 to 9.8, Offer one new product option each quarter, Establish a reward point system for complimentary company swag, Implement quarterly training for facilities staff, Increase office satisfaction rating from 88% to 98%, Reduce spending on office supplies from 20% to 10%, Source and test 3-5 booking software with mobile capabilities, Evaluate current room usage to propose 5-8 solutions for workplace design and costs, Reduce booking conflicts from 20% to 12% by the end of the quarter, Decrease time spent on switching between inboxes and voicemails from 14% to 5%, Lower resolution time from 24 hours to ten hours, Create a knowledge base for 10-20 most common requests that can be resolved without creating a ticket, Offer one personalized training program for eligible team members, Offer two employees each month to shadow leadership team members, Host free education seminars for all team members every six weeks, Integrate all purchasing requests to cloud-based software by [date], Adjusting spending levels across all departments by 30% without sacrificing quality, Decrease contracts and payments uploading time from two hours to 30 minutes, Decrease time spent backtracking receipts and logs from two weeks to three days, Develop 5-7 training materials for HR coordinators to build interview skills, Create a 2-4 minute video for policy update and awareness, Source and launch one communication channel within the first 20 days in [date], Maintain employee retention rate above 80%, Create free and available 24/7/365 online professional programs for the top 10 roles, Source and implement one mobile-friendly software in the first 30 days of [date], Decrease average ticket response time via mobile from one hour to 15 minutes, Increase number of training videos and materials from one to four, Set, track, and manage pricing terms for top 3 critical business systems, Propose 3-5 target operating models to adopt by [date], Decrease monthly software spending from $10k to $5k, Bring software and application usage from 12 to three, Perform audits every four weeks to assess individual workloads and software usage, Improve operational efficiency from 78% to 89%, Propose 3-5 solutions for a mobile-first communication tool, Achieve a score of 90 in internal communications surveys, Increase goal completion rate from 74% to 89%, Meet with 10-15 team members for role-specific needs and issues, Create one data use plan and publish it in the first 30 days of [quarter], Increase approval turnaround from three days to one day, Create four levels to categorize request type, Develop new form agreements to launch by [date], Increase Net Promoter Score (NPS) from 30 to 45 or better, Source 3-5 marketing agencies for asset and messaging, Drop four public previews before the launch date, Write 15 blog posts to help promote the podcast, Gain 5,000 podcast subscribers in the first month of launch, Increase email newsletter open rates from 40% to 60%, Increase positive mentions from customers from 50 to 80, Send all hardware and application access within three days of their start date, Replace text-based manuals and guides with visual aids by [date], Implement onboarding dashboard to reduce overlap work from 12% to 5%, Offer 5-7 online courses for continued growth, Conduct role-specific training every eight weeks, Streamline all tasks and HR paperwork into one task list per role by [date], Determine one onboarding coordinator to oversee individual department onboarding activities, Perform testing interviews with ten key accounts, Increase speed of product bug resolution by 75%, Hire 2 UX designers and 3 product managers by [date], Perform six one-on-one product training sessions for new hires within 60 days of their start date, Evaluate 3-5 individual contributors going beyond their roles to improve processes and product, Host five Lunch and Learn sessions to showcase new features before launch late, Increase learning time with each department from 5% to 15%, Conduct five cross-functional knowledge sharing sessions, Publish three original brand stories every week, Create a templated creative collateral kit by [date], Audit assets every four weeks for necessary updates, Increase outreach activities from 20% to 40%, Convert influencers into affiliates from 8% to 20%, Interview ten current affiliates for feedback, Publish official criteria guide by [date], Increase score of automation tests from 75% to 89%, Data validation is completed within one hour after testing, Identify one lead in each department to gather communication feedback bi-weekly, Share the progress of unfinished and completed work two hours before the end of the workday, Reduce team meetings from twice a day to once a day without sacrificing quality, Maintain review response time of fewer than eight hours on every task, Create a Master Feature and Team Lead list by [date], Identify 5-7 categories of bug severity by [date], Conduct three request button tests each month, Increase Request Demo form submissions from 40% to 60%, Require one enterprise and one startup sales webinar participation per month, Collaborate with the product team to produce a knowledge wiki by [date], Increase customer satisfaction score from 50% to 89%, Implement 5-7 strategies for personal presentation plans for enterprise customers, Increase monthly leadership posts from 20 to 50, Increase audience impressions from 16,00 to 20,000, Maintain video content posts at 4 per week, Increase response rate to social media comments from 45% to 65%, Increase the number of Twitter mentions and replies from 2,000 to 4,000 by [date], Source 3-5 potential social media management tools by [date], Increase customer satisfaction score from 78 to 89, Hire two social content specialists by [date], Propose 2-4 strategies by [date] to promote and distribute content, Propose a financial plan for cost implementation and technology resources by [date], Identify five top roles to pilot a trial run by [date], Launch performance coaching program by [date], Interview 200 team members to gather learning opportunities feedback, Allocate 20 hours per T&L team member per month for training compliance, Achieve aweekly Employee Satisfaction Scoreof >8, Survey ten candidates and 100 new employees for improvements, Collaborate with the marketing and creative teams to reskin the most viewed brand collateral, Build ten sustainable sets for perpetual use, Develop training materials for equipment handling by [date], Partner with Recruiting team to fill four on-call videographer roles, Hire two editors and four video coordinators, Offer one training seminar for all team members every six weeks, Interview ten team members for feedback on the current process, Research top-performing and less-engaged video content to propose 3-6 writing strategies, Task = the tactics/activities to get there . So the struggle is real, and the change for the better would be clearly noticeable. We've even included some related initiative examples to support your movement towards achieving each outcome. Try the OKR writing assistant to test the quality of your Objectives and Key Results. Double revenue and profitability by 2023. Women make up at least 35% of all people managers. OKR Examples. When appropriately used, teams can meet todays goals while progressing for tomorrows challenges. An OKR best practice is to start with top corporate objectives which are then cascaded to department or team OKRs. Access and track your OKRs from a central source of truth with ClickUp Goals. This is even more true of research, operations, QA, and support. So, in the team discussion, it became obvious that team managers are struggling when submitting payment requests to the financial department, and its not clear to them how invoices and receipts should be handled. We've already given 2 examples of OKRs that can be defined by the top management of a company. Sales OKR examples 5. The purpose of OKR goal-setting is to change and improve your business situation. Here is a list of OKR Software on SaaSworthy, that your team could explore while setting up OKRs for Product Development. KR1: Improve conversion % from "trial" to "paid" from 20% to 35%. Unlike committed OKRs, they dont have a clear path for completion or actual knowledge of how to get there. 40%. There are 4 key reasons OKR users find success Common Language: Translating long-term strategies into actionable quarterly focus. OKR initiatives are very individual and are hard to generalize across organizations and even teams. People dont seem to know how to work together effectively and they tend to avoid team meetings and dont ever take a proactive approach to solve problems. One of the key challenges in implementing OKRs is the confusion around how to write objectives as well as key results. Let's start with some of the OKR examples to help you quickly get started with the process. Here are some examples of what OKR examples for information technology you could set. Transparency: Breaking down silos on a team and individual level. Good OKRs keep the team focused on the most important priorities and spark engaging conversations every week. OKR Templates; OKR Examples; OKR Checklist; OKR Software; OKR COURSES / PROGRAM. Those two methods serve a different purpose but there is a clear connection between performance metrics (KPIs) and improvement goals (OKRs). Survey backend, frontend and data devs to develop 5 new metrics. Browse more: team-specific OKR examples in our database, or see an instruction with more examples on how teams write their OKRs. If youre trying to help your team focus on the most important work, automate progress reporting, and get to the goal faster, check outClickUp. Objective: Improve our presence on relevant review websites, forums, and groups to nurture leads with high buying intent. OKRs create transparency and improve focus. CS agents say that they are reopening tickets several times after the issues were declared solved, and the Development team insists that the tasks are not properly explained and each reopening is an additional sub-task or more information from the customer that wasnt originally shared. Key Result 2: Ensure with marketing team conducts at least 30 customer development interviews Key Result 3: Review 10 usage videos and summarise it internally Objective - Improve Our Testing Procedures Key Result 1: Implement test driven development in 3 new development teams Key Result 2: Increase unit test coverage to 75% of code This is how we will know if the angle we chose and the pitch we present are the right ones to spark interest. Key Results: $100K revenue growth from $50k. Q2-2021 Dispute Ratio. I will __________ (objective), as measured by __________ (key result). If you plan to stay ahead of the competition, your team must have the most straightforward direction, resources, and metrics. Many companies take weeks trying todevelopa large-scalegoalinstead of spending time actually achieving thatgoal. When looking to set OKRs (objectives and key results), it's understandable to want examples to spark inspirationor at least compare with others to see if you're stretching enough.For how to write OKRs, the actual formula is simple: Objectives are goals and intents, while Key Results are time-bound and measurable milestones under these goals and intents. Administrative OKRs assist leaders determine if they are focusing on routine duties or adding value to the company. Weekdone provides sample OKRs for you to add directly into your account. Butwhydo they use it? Following these 4 stages would help build an effective product, and ultimately build an effective team that delivers. KEY RESULT: Maintain a sales pipeline of qualified leads valued at least $500K quarterly. A3: We should organize a payment confirmation process that requires no more than 3 parties involved. There are two types of goals in the OKR methodology you should know: committed and aspirational. In order to set the right goals and targets, businesses rely on Objectives and Key Results software, or OKR software as it is more popularly known. Break down the 5 steps for writing good OKRs in a Finance team. Objective 1: Increase the efficiency of operations KR 1: Reduce average task completion time by 25% KR 2: Increase overall customer satisfaction ratings by 50% Objective 2: Streamline communication within the operations team KR 1: Implement a new project management tool and train all team members on its use This takes many shapes, so it's easier to describe with an example. So your Team Objectives should be connected to a bigger picture and focused exclusively on the things that could have the biggest impact right now, and everything else should wait. OBJECTIVE: Generate new bookings pipeline, OBJECTIVE: Recruit World-Class A-Players for Our Sales Team, OBJECTIVE: Develop Our Reps into the Best Sales Team in the Industry, OBJECTIVE: Grow Our Sales in the Central region, OBJECTIVE: Improve Sales in South America, OBJECTIVE: Implement SDR social selling process, OBJECTIVE: Grow Our Upsell and Cross-sell, OBJECTIVE: Enable Our Sales to Be More Successful, OBJECTIVE: Improve our Sales Analytics Process, OBJECTIVE: Grow Sales Through our Channel Partner, OBJECTIVE: Create an Exceptional Corporate Culture / Delight Our Employees, OBJECTIVE: Improve Our Employee Retention, OBJECTIVE: Improve Our Employee Engagement and Satisfaction Score, OBJECTIVE: Make All of Our Managers More Effective and Successful, OBJECTIVE: Complete Our Employee Reviews Efficiently and on Time, OBJECTIVE: Transition to Ongoing Performance Management, OBJECTIVE: Launch the New Product Architecture, OBJECTIVE: Build a World-Class Engineering Team, OBJECTIVE: Drive Quality for Features in Our New Release, OBJECTIVE: Improve the Email Delivery Architecture, OBJECTIVE: Launch a high-quality Product Beta, OBJECTIVE: Launch the New Product Successfully, OBJECTIVE: Be Proactive with Customer Success, OBJECTIVE: Deliver a World-Class Customer Support Experience, OBJECTIVE: Ensure Customer Support is a High-Performance Team, OBJECTIVE: Implement a Scalable Customer Support Process, OBJECTIVE: Track All Critical Support Metrics, OBJECTIVE: Improve our Annual Budgeting Process, OBJECTIVE: Improve our Financial Reporting Process, OBJECTIVE: Improve our IT and Infrastructure, Win 1,000 deals worth $10M in bookings by 12/31/17, Generate 50,000 marketing qualified leads, Reduce churn to <5% annually through customer success, Roll out a continuous two-way feedback loop via weekly surveys, Maintain an average employee satisfaction score of 8 or higher, Create & launch new mentorship program by the end of Q3, Develop 15 customer case studies by 4/30/17, Secure an award at an industry conference, Hit company global sales target of $100 Million in Sales, Achieve 100% year-to-year sales growth in the EMEA geography, Increase the company average deal size by 30% (with upsells), Reduce churn to less than 5% annually (via Customer Success), Interview 20 customers per month and get feedback, Launch an ongoing 2-way closed-loop feedback process, Achieve a weekly Employee Satisfaction / Pulse Score of 8+, Celebrate small wins and any type of progress every single week, CEO and SVPs to launch a monthly all-hands Town Hall and open Q&A meeting, Win a Best Product of the Year award at the industry conference, Generate Net-New Unique leads via Account-Based Marketing, Improve our new marketing automation process, Reduce the Customer Acquisition Costs by 20% in Q3, Build a new top-down and bottom-up Excel model to analyze the ROI, Document and implement the new ABM process, Do 2 weekly alignment meetings with the SDR team, Do 1 weekly alignment meeting with SDR team managers, Generate 20% of closed-won sales via ABM efforts in Q4, Improve conversions on Landing Pages by 10% in Q2, Get 10 new inbound links from relevant websites, Improve our internal on-page optimization, Finalize and launch 1 newsletter per month, Have 30 media calls/meetings by end of Q1, Have 15 calls/meetings with key industry influencers, Secure 2 speaking spots at the Annual Industry conference, Do 2 analyst calls - provide the new product launch update, Create a Customer Community Strategy based on best practices, Publish 60 articles during the quarter and get 6,000+ page visits, Get 30% of our customers to participate in the community, Reach out to 12 industry experts and thought leaders in Q1, Interview them and publish the interview articles on our community site, Research and publish the Industry Report & Infographics for the community, Finish all the new product website updates, Work with PR to provide technical product specs, Give an exclusive pre-launch update to customers and partners, Finalize product datasheets, feature briefs and sales enablement info, Publish 5 new partner-focused whitepapers by Q1, Launch 7 webinars to educate our partners, Do a 5-city Lunch & Learn event for partners, Keep pipeline above 5x of quota to ensure a 20% Win Rate, Hire 5 new Sales Managers by the end of January, Maintain a 4:1 onsite "Interview Offer" ratio, Ensure we do regular sales coaching every week, Bring in the new sales training company to improve our training, Do regular monthly anonymous surveys of SDRs and AEs and get their feedback, Develop relationships with 50 new targets or named accounts, Onboard 10 new resellers that focus on the Central region, Offer extra kicker to AEs to achieve 120% focusing on the Central region, Implement a new sales training program for our South American team, Receive 5-star reviews from our customers who will serve as references, Bring in $50,000 in bookings by end of Q3, Increase upsell and cross-sell revenue by 40%, Have regular weekly alignment meetings with Customer Success, Ensure we update our new sales technology stack, Implement the new process for measuring Outbound vs. Inbound, Revise all the email sequences and upload it into the new sales messaging tool, Update the CRM based on the new sales pipeline review process, Help the VP of Sales with the new data to finalize the new compensation plan, Implement a sales analytics and Business Intelligence platform, Set up sales cycle and average deal size triggers to email our VP of Sales, Review Sales Activity metrics and send a weekly summary to the team, Review Sales Pipeline metrics and send a weekly summary to the team, Review retrospective Sales Results metrics and send a weekly summary to the team, Recruit 30 new channel partners in Eastern, Central and Western geographies, Finalize the new 20% channel sales promotion for Q3, Implement the new channel partner website section, Improve the channel partner onboarding process and documents, Create clarity of all departments and teams via clear OKR goals, Celebrate "small wins" and any type of progress every single week, CEO and SVPs to launch a monthly Town Hall with Open Q&A, Improve our 2-way closed-loop feedback and ongoing performance management process, Improve our employee engagement score and employee satisfaction to 8 or above, Survey employees monthly on how to make our company an even better place to work, Assess if we are paying salaries and benefits at market rates, Offer our employees a $500 reward for referrals of A-Players whom we hire, Hire 25 new employees this quarter for the 5 requesting departments, Survey interviewees after each interview process and get feedback, Ensure every manager company-wide is doing an ongoing, 2-way feedback loop, Survey employees using a Pulse (Employee Satisfaction Index) weekly, Ensure we are setting clarity of work with goals to boost engagement, Provide consistent training to managers on how to manage effectively, Ensure every manager is doing regular 1-on-1 meetings with 2-way feedback, Do monthly anonymous employee surveys to get feedback on managerial effectiveness, Survey our employees on how they like our new ongoing performance process, Collect all performance review notes from our 30 front-line managers, Announce the transition from the outdated annual performance review process, Implement the ongoing 2-way closed-loop feedback with lite check-ins, Announce new annual reviews to serve as a summary for the ongoing process, Have engineering team contribute X story points, Upgrade our database and complete data migration, Offer a $500 reward for referrals to A-Players, Hire 5 referred engineers with exceptional references by end of Q2, Maintain a 4:1 onsite "Interview Hire" ratio, Implement the new QA automation tool and process, Ensure no more than 1 critical bug reported in Q3, Ship the new architecture docs to all internal teams, Conduct 30 customer development interviews, Review 10 usage videos via UserTesting.com and summarize it internally, Do 2 training sessions on the new product for Marketing and Sales teams, Help Product Marketing by reviewing their technical spec documents, Interview 50 prospective customers and get their initial feedback, Get usability score above 8/10 on UX mockups from 20 prospective customers, Specify 5 elements in UX mockups to increase product's usage engagement, Get internal feedback score of 10/10 from the sales team, Be proactive in assessing our drops in account usage or at-risk usage, Apply Best Practices to ensure we have NPS score of 8 and above, Implement a Customer Success platform to track customer health, Reach out to customers who appear to be at-risk, Achieve a CSAT of 90%+ for all Tier-1 tickets, Resolve 95% of Tier-2 support tickets in under 24 hours, Each support rep to maintain a personal CSAT of 95% or more, Maintain a weekly Support group ESI/Pulse score of 8 or greater, Finalize resource allocation with the VP of Support, Promote 2 customer support reps to managers, Implement our new customer support platform, Updated 30 "How-To" articles on the Knowledge Base, Track and report on Number of New Tickets to Resolved Tickets, Track and report on Average Resolution Time, Track and report on Top 10 Customers by Active Tickets, Have a meeting with every VP about the new process, Review everyone's budget proposals before mid-Q3, Implement the cloud-based version of QuickBooks, Ensure we close our financials within 2 weeks of a quarter, Implement the new cloud backup system and process, Improve internal IT satisfaction and response time. Their time to improvements if everyone answers differently, this means the objective is qualitative and sets direction. Connect and produce great ideas be solved to improve OKRs help establish boundaries and encourage us to no. Okr Software ; OKR Software on SaaSworthy, that your team could explore while setting up for... Goals while progressing for tomorrows challenges to using OKR examples writing process it helps create alignment and engagement measurable! Every week Accept all, you fail toalignthem to your employeesowngoals, reducingemployee engagement grant dollars for from... Measurable goals the topics for the website to function properly % to 8 % check... Roll out prototype by fiscal year-end # 3: Roll out prototype by fiscal year-end reasons OKR find. Duties means more time spent on strategic initiatives the details on using!. A problem statement be stored in your browser only with your consent the cookies while setting up OKRs for Development... 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