The instructions below from DIYers like you make the repair simple and easy. You will find it under the sink or on the wall behind the unit. 1-1. Note: To see if this properly resets the ice maker motor, perform the icemaker reset in Step 2 - Reset the Icemaker, if the icemaker resets and cycles successfully, monitor the ice production. Shaking the ice maker resets the motor. It is also important to check the water filter. Take the ice maker out of the unit to inspect the line. For helpful information, product support, and much more. If the fan fails, the coils become too hot and the fridge stops cooling. LG advises that freezers are set below 19 degrees Fahrenheit but for the best results, it should be at 0 degrees. How to Reset the LG Refrigerator Ice Maker. Do not use any abrasive detergent or a harsh cleaning tool. Fridge: 405 litres / Freezer: 196 litres. The start relay works together with the compressors start winding to get the compressor running smoothly. The blades should spin freely and should be free of debris or frost. Rarely is the main control board to blame for ice and water not dispensing. This is the time the unit needs to cool adequately for the ice maker to produce ice. These cookies allow our website to keep improving functions through website traffic analysis and to suggest personalized content for you. If you have an old water filter, then replace it. But if the switch fails, you may find that the dispensers dont work anymore. But if the thermistor is bad, other components of the fridge may not work properly. Replace them if they are worn. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Fridge: 405 litres / Freezer: 196 litres. And the freezer section should be at 0 degrees Fahrenheit. Make sure the freezer door is sealed properly. The ice chute in the dispenser may be clogged with fragments of ice, preventing fresh one from dispensing. Also, if you get a burnt odor from the relay, replace it. Replace the bin and power OFF the unit for 30 seconds ( i.e trip the breaker or unplug the unit). And replace it if it is broken. Designed with you in mind, LG products offer innovative solutions to make life good. 1. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Your privacy is important. Part Number: AP4671476. If you are Having this Same Issue, it May. If you find that your LG refrigerator is not making ice fast, check the temperature setting in the unit. If there is power and the water pressure is enough yet the ice maker in the fridge is not getting water, replace the valve. Wait for several hours to check the proper functioning of the ice maker. If all the above dont fix the dispensing issue, take a multimeter and run a continuity test on the door switch and dispenser switch. If your ice maker does not have a power button, then it wont have a ready test button. More likely than not, it is filled and has dust all over it. Water Valve Assembly for LG LFX25961AL/01 Ice maker not making ice. Avoid using Non-LG Brand Water filter and Using a water filter for more than recommended period (6 months), Use of consumable products that are NOT Authorized by LG is not covered under Warranty, LG recommends replacing the water filter every six months. LG GSL961PZBV Water Tank Assembly Genuine spare part In stock 73.69 Add to Basket LG GSL961PZBV Wine Rack Genuine spare part In stock 47.09 Add to Basket LG GSL961PZBV Fridge Door Shelf Genuine spare part Usually despatched within - 10 working days 32.68 Add to Basket LG GSL961PZBV Hinge Lever Genuine spare part Otherwise, water wont flow freely even though there are no visible obstructions. We deeply regret and A clogged water filter affects the flow of water to the refrigerator. cst-sms-popup-message-result-successfully. Is the ice maker arm in the down position? If the tray does not turn for any of the ice maker types, you may have to replace the entire assembly. Turn the machine on and find the test button under the left side of the ice maker. Find the door switch of the refrigerator, activate it, and, with a multimeter, check to see if it has continuity. A humming sound should be heard when the dispenser is pressed. The door is able to shut by itself when you open it at an angle of 90 degrees or less. Description. Otherwise, find a plumber to fix the water pressure issue. Ensure that your set temperature is under -4F (-20C). When shutting the door, ensure the mullion collapses fully so that it does not stop the seal from sealing tightly, thereby keeping the door open. If the feeler arm is pushed up, the icemaker will stop making ice to prevent overflow. If the ice maker is making ice but it does not dispense, check the refrigerator for proper leveling. This can cause the water flow to the ice maker to become blocked. LG GSL961PZBV PRO rating How it works? Please leave him feedback below about the page. Ideal for large homes, this LG fridge freezer will solve every one of your refrigeration quandaries. LG recommends that the freezer temperature be set to -4F (20C). In addition, ensure the water line is completely and properly inserted. Next, activate the door switch by simply pressing it so that the motor starts running again. read more James Bachelor of Science Honours 3,052 satisfied customers Our LG side by side with ice/water is leaking water through Our LG side by side with ice/water is leaking water through the ice maker. It is normal for ice production to stop in this case. Make sure it is turned on. Straighten it if there are twists. valuable feedback Check to make sure that the water line is connected. As the temperature of the water changes, the thermistors resistance should also change. This component has the job of sending voltage to the evaporator fan motor, compressor, and condenser fan motor if your LG fridge has one. Look on the ice maker itself, check the left side of the ice maker for the ON/OFF switch. We apologize for this inconvenience. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Allow 2 to 3 hours for the unit to produce the next batch of ice. 2. The most common reason for this clog is frozen water in the supply hose. Consequently, you may get little or no ice. You may also try using the EXPRESS FREEZE or ICE PLUS feature. Forceful or wrong installation can damage the filter head. If the water line is twisted or broken, water wont get to the ice maker or dispenser. They dont fail easily but they are easy to misdiagnose. Incredible picture quality framed as a work of art, Download and explore the smart appliance app, Find helpful information about your LG product, Facebook Share I don't know. We apologize for this inconvenience. Ice production can also be affected if the unit is not leveled correctly because the ice maker compartment will not be able to maintain the correct temperatures for ice production. The following are possible causes of the problem of an LG refrigerator not making ice after filter change: Make sure to use brand water filters for your LG refrigerator, choosing based on the model you own. If this is the case, simply press the button for the lock feature and hold it for about 5 seconds. JavaScript appears to be disabled in your browser. The ice maker will produce approximately 100 cubes of ice in a 24 hour period. Examine the inlet valve to be sure it is not clogged with deposits. Verify that the unit is leveled correctly, most issues on refrigerators originate from improper leveling. Please visit our Request a Repair page. We Also Recommend. This reduces the capacity of the refrigerator to make a lot of ice, even with the temperature set correctly. If you want to connect to LG Corp., or other LG affiliates, please click. Press and hold a glass to the dispenser for 3-5 minutes. To Help improve your LG.com experience we would appreciate you completing our survey. A humming sound should be heard when the dispenser is pressed. No need for expensive in-home service calls. While checking the fan, take the opportunity to check the coils for an accumulation of frost. Finally how to fix! FILTERED WATER AND ICE DISPENSER The water dispenser dispenses fresh, chilled water. Do you see any error code on the display? Step to follow: Ensure that your set temperature is under -4F (-20C). Do this until the water runs free and you can blow air through it. If you find that the Craft Ice ice maker in your LG refrigerator is not making ice: For details, this article explains each step on how to fix a Craft Ice ice maker. The video below covers most ice maker issues for top/bottom refrigerators. Another factor to consider is damage to the water filter or even the housing. Before activating these features, ensure that the freezer temperature is set to 0F or colder. But before using either of these features, lower the temperature in the freezer to 0 degrees Fahrenheit. The worlds first and only rollable TV has arrived. Make sure the doors of the fridge and freezer close properly. Ensure that the water line is connected. If you tried all the steps above and the unit is still not producing ice, the unit will require a repair service. If you have used the wrong type, find out the right replacement for your refrigerator and dont use a cheap type. Check the switch and feeler arm. But there are so many brands, so many lg gsl961pzbv american style fridge freezer stainless steel, that it is difficult to find! Common solutions for: LG Refrigerator not defrosting 01 - LG Refrigerator Defrost Control Board The defrost control board determines how often to run the defrost cycle. Ensure that the water line is inserted completely. Try sliding the filter into the fridge housing and then push and twist the filter to lock it properly in its place. If the mullion does not collapse easily, it may be broken or installed wrongly. Please leave him feedback below about the page. Is the issue you are experiencing related to Ice or Water? But if the ice maker is on and the arm is not stuck in the off position, reset the machine. Do this firmly but gently. Consequently, the refrigerator wont make ice and the freezer wont cool. If you use a lot of ice, it may seem as if the ice maker is not making enough ice. For the best result, set it at -4 degrees Fahrenheit. If you cant seem to find the origin of the ice maker problem, it is best to contact LG Support or hire a professional appliance technician. Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for LG LFX23961ST/01. Make sure it runs free before you stop. As a result, there will be an increase in the cold air inside the freezer, improving the production of ice. The location of the pan close to the condenser coils makes it easy to collect dust. So consider how often you use the ice and how much ice your ice maker produces. Please leave him feedback below about the page. Before increasing the pressure, remove the filter and use a bypass plug. If ice production has stopped as a result of a full ice bin, there is no defect in the ice maker. -4F (-20C) is the minimum recommended temperature setting of the freezer compartment for normal ice production. Once activated, the feature locks all functions of the dispenser to keep it from accidental use. Make sure the ice maker is powered and the arm is down; you may have inadvertently switched it off or moved the arm up to turn it off. When a new water line is installed, there will be air in the water lines that must be flushed out. 1. It should be at least 20psi for the ice maker and water dispenser to work. When either of these features is selected, the refrigerator compressor will run continuously for three hours. If an LG refrigerator is not making ice but water works, check the water pressure. In order to get the best possible experience from our website, please follow below instructions. Forceful opening or closing of the door may cause the ice maker motor to shift. Rub it continuously until all the frost melts. $180.99 . If it takes too long for a glass to get filled with water, the water pressure may be too low, making it hard to deliver to the ice maker. This slows ice production. Removing some of the ice from the bin will allow the unit to resume ice production. If there is any defective one, the dispenser wont work. Which of the following are you experiencing? If none of the above applies to your LG fridge, then one or more of its components are faulty: Inspect the coils and clean them if they are significantly dirty. Black bits in ice dispenser with LG GSL961PZBV non plumbed freezer. The freezer wont cool and the refrigerator wont make ice if the evaporator fan is not working. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). First, make sure that the ice maker is turned on. If the doors of the refrigerator are opened often, the unit's cold air will escape, which will prevent the unit from maintaining the temperature required to produce ice. If you can, straighten the line and ensure nothing is set on or obstructing it. LG refrigerators are particular about replacement parts, especially water and air filters. If the unit has only one evaporator fan, then it is responsible for cooling both the freezer and the refrigerator by spreading cold air. First, make sure the water pressure is up to 20psi, at least. Second, check to see that power is reaching the valve. LG Refrigerator Ice Maker Assembly AEQ73110219 . Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Normal ice production should resume. Page 4: Important Safety Instructions Set towels at the base of the unit and allow the refrigerator to defrost overnight if possible. Powering the unit OFF and back ON will unlock the icemaker. Straighten any kinks in the water line and make sure that the unit or any other items are not resting on, or restricting the water line.