Once the app is installed on a compatible mobile device, it will guide users through connecting to their local Wi-Fi network, selecting where to install their camera, configuring preferences such as motion detection sensitivity levels, and more. If you are running Android, make sure you have the latest version of the app, currently v2. From there, you can go about tweaking the minor configurations and adjusting the sensitivity to match the target region. Copyright 2023 IDG Communications, Inc. Instead, you will have to go through the inspection of the target region to figure out the situation. The Wyze Lamp Socket provides flexible power options for the Wyze Cam v3 by allowing users to power the camera through a light fixture. Get help with your Wyze devices and orders. Eight: Change your Wyze camera placement. Copyright 2023 Learn CCTV.com | Privacy Policy | Terms and Conditions. Issue is motion not always detected/recorded. The requested quantity exceeds the maximum quantity allowed in the shopping cart. I can . You can drag the corners of the square to adjust the desired area. The motion detection feature is not enabled on the camera. Tap on Wyze Cam Pan v3 > Settings > Detection Settings. I will look forward to the second Al Gore Rythm. AI-powered Professional Security. . Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. This morning my neighbor entered our house going thru the motion detection zone as she does every other day I have a v1 camera. The Night vision is amazing. 2. You need to make sure the motion detection configuration is correct on your Wyze camera, which includes the sensitivity and the detection zone. . Press question mark to learn the rest of the keyboard shortcuts. Wyze Cam v3: With the miniSD card and card reader, can I Wyze Home Monitoring: how to prevent System Armed if Wyze randomly shutting off person detection. Wyze Cam v1/v2, Wyze Cam Pan Scenario: Camera is not . We steer you to products you'll love and show you how to get the most out of them. 24/7 Continuous Recording: Continuous video recording with a 32GB MicroSD card (sold separately). Sometimes your camera detects motion normally, but the problem is that it cannot alert you on your phone or upload the recordings to the cloud due to connectivity issues. Ben has been writing about technology and consumer electronics for more than 20 years. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. You can also try to wipe clean the lens with a microfiber cloth. Wyze Cam owners may face issues with this device and one of the most reported issues by users is that the camera is not detecting motion. No, this functionality is not available at this time. Before you leave the Detection Settings screen, check out the pair of sliders that determine the sensitivity for the Wyze cams motion and sound detection features. Choosing a selection results in a full page refresh. When you purchase through links in our articles, we may earn a small commission. Shop now. I have a back order for two more cameras but am now thinking i should cancel. Called Wyze and Customer Service confirmed that changes in light effect the trigger but there was a threshold number to not have it happenproblem is she didnt know what it was and couldnt find it on her end. Motion & Sound detection: The Wyze Cam v3 records video when motion & sound are detected and sends an alert to your phone. https://support.wyzecam.com/hc/en-us/articles/360030147091-Detection-Settings-and-Zones. Powered by Discourse, best viewed with JavaScript enabled. Now lets move on to the solution and the things you can do to get your camera working again and detect motion without any problem. Wyze Outdoor Power Adapter (sold separately) required for outdoor use. There are many causes that can prevent the Wyze camera from detecting motion, including improper camera placement, low motion sensitivity, dirty camera lens, poor lighting conditions, connectivity issues, or ineffective motion detection area. Increase the Motion Detection Sensitivity by 10 increments at a time and test until the desired level of motion tracking is reached. This slider will adjust the percentage of changed pixels needed to generate an event video. Just drag the box around the area where youd like your Wyze cam to keep an eye out for motion. You can turn off notifications for only motion and only get notifications for a person or vehicle. Yet the camera picks up the sound of the nearby wall clock. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. So, be sure to keep track of all of these pointers and then go through with the setup routine one more time. Was wondering if you guys found a sweet spot for the sensitivity tho. i want to be able to bracket an LED or display that turns on when a condition occurs example: like watching a digital thermometer hit a limit. Phone Compatibility - Android 5.0+, iOS 9.0+. Range and sensitivity are adjustable up to 30 feet. I have used the motion detection zone, which is about 10% of the area. In the Wyze app, pick the camera you would like to edit by selecting it to enter the live stream. i want motion sensitivity to be a number you type in. So, if the issue with the motion detection is not fixed at this point, then check the network connection and try to switch to a different network. Wyze Cam sends your phone an alert. Setting motion sensitivity to 1 helped but after midday I see 9 out of 10 false alarms (darn neighbors cat). The next solution for fixing the Wyze camera not detecting motion is increasing the sensitivity. I set it to 1 now, well see if thats any better. 24/7 Continuous Recording: Continuous video recording with a 32GB MicroSD card (sold separately). The first thing you need to check is if the motion detection feature is enabled on the Wyze app, when this feature is disabled your camera will not be able to detect motion or send you alerts on your smartphone about what is happening in your house. The sensitivity is how much of the movement will be considered to trigger motion detection. I dont know what else I can do, theres no other spot I could move the camera to. Click on detection settings. You will now see the following pop up window. So, if youre new to the market and dont know how to manage through some of these complications, be sure to follow this step. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The images below show the details of the motion detection settings. and all cameras has night vision as well as motion tagging & detection. Fingers crossed. Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. Privacy Policy. So, be sure to check up on the smart configurations when you cant seem to get a response from the motion detection features. Wyze has been on a bit of a spree lately, expanding into additional markets with products like its new noise-cancelling headphones and its first smart thermostatnoise-cancelling headphones and its first smart thermostat All cameras contain SD cards for recording motion tagging, picture taking, speakers, and sound capabilities. After fixing the positioning, you will experience better results with the motion detection features. This means that it should ignore objects, shadows, and insects. When I am on travel, I have a camera in my living room looking at the inside of my front door. You can sometimes also change the angle or location where you mount the camera to eliminate false triggers. On the other hand, if you only see a blinding light coming back into the camera, then your hands are pretty much tied. Enter the live stream on the camera. This sensor is designed to detect moving heat signatures. Keep in mind that there is a 5 minute cool down period between alert clips. Larger values trigger detection more easily. I have the same problem. I am seeing many false alerts when detecting true motion. Please note that walls and interference in your home may cause the range to vary. The movement in front of the camera is not enough to trigger the detection. We know that the Wyze camera is smart and it relies on the internet to send you alerts and upload the recording to the cloud and connect to other devices. Six: Fix connection issues. Not had much need for it until the last month. Next, click on the Settings symbol at the top of the screen and select Motion Detection Settings. How many accessories can you connect to a single Wyze Sense Hub. Either way, it helps if you have it under the eaves or under a snow cover to avoid flakes right up close to the lens, and don't turn on the IR illumination because it bounces back brightly to the camera from snowflakes or raindrops. Three: Clean your camera lens & sensors. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Try this click on the gear upper right corner of that camera then advanced settings then motor controls turn it down from 5 default. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You will enjoy a ton of utility and performance reliability when relying on these cameras. If your Kuna Device is picking up a lot of false alarms, or if your device is missing people when they walk by, you should adjust your device's motion detection sensitivity. Click "Detection Settings". Wyze V3 captured a 1 star wanted level this morning. All rights reserved. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Unless you are in Beta, you are still using the first algorithm at this time. One: Turn On the motion detection feature. You still need to be careful how you mount those, because they too can see cars on the street if you arent careful. To set up a Detection Zone: In the Wyze app, pick the camera you would like to edit by selecting it to enter the live stream. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. The detection zones can limit the covered area to a specific region, and you can refine the quality of motion detection features. Open the Wyze app on your mobile phone. Update . The positioning of the camera also plays a crucial role in getting the desired performance from the motion detection features. Monitor specific areas for motion so you only receive notifications when it matters. Thanks for the reply. So, if youre looking for a long-term security solution for your smart devices, Wyze should be the first brand you purchase. Today's best Wyze Cam Outdoor deals $98.70 See all prices (1 found) Wyze Cam Outdoor: Specs Camera resolution: 1080p/20 fps (day), 10 fps (night) Field of view: 110 degrees Night vision LEDs: 8. Seven: Fix Lighting conditions. I installed the firmware upgrade for the detection zone. For example, my office is about 15 feet away from my Wyze cam, so I can be reasonably sure that Ill catch any bad guys trying to sneak in between, say, 8 a.m. and six oclock at night. You need to test it out to see what works better for your case. Click on the detection settings. Tap Settings > Event Recording > Schedule, toggle off the All day setting, then pick a start and end time. All you need is a Wyze Cam. Motion Detection Zones and custom settings allow you I have 4 outdoor Wyze cams. There are several support topics related to this: https://support.wyzecam.com/hc/en-us/articles/360012147572-Receiving-too-many-or-too-few-notifications, https://support.wyzecam.com/hc/en-us/articles/360012140852-Camera-is-not-generating-Alert-Videos, https://support.wyzecam.com/hc/en-us/articles/360011328512-Alert-Settings-Cloud. The Wyze Cam v3 also has a siren button you can press to scare off unwanted guests. If you're looking for an affordable video doorbell and already own a Roku TV or player the Roku Video Doorbell is a good budget pick that will let you keep tabs on your front door . I wish that this article has helped get your Wyze Security Camera back to detect motion, dont hesitate to visit other articles to get more info about this device. Make sure the detection toggle is enabled and the detection zone is set up. Next, click on Settings. When I adjust sensitivity to be less sensitive, I dont see a reduction in false alerts. Can you capture a screen when the slider disappears? 3. That helps a bit. Yes, the V3 detects pixel changes between frames, as for range, well the farther out, the less likely it will see the pixels. Note: the following tips are based on the iOS version of the Wyze app; the instructions for the Android version should be similar. Like a number of instances her presence is not detected. Open the Wyze app and select the camera and enter its live stream. So, all that you need to do is to get some compressed air and blow the debris away from the lens. and our Look & listen for motion & sound. 270 PIR Motion Sensor Light LED: 2600 lumen Dimmable: Yes Controls: Schedule, Motion Trigger Dimensions 9.5 in x 7.0 in x 7.7 in (Length x Depth x Width) Power Hardwired 110V~120V Uses about 46W of power Connectivity 2.4GHz WiFi Storage Local Storage (microSD card required) Cloud Compatibility Phone: Android 7.0+ and iOS 12.0+ Camera: Wyze Cam v3 The text was updated successfully, but these errors were encountered: All reactions Wyze security cameras will lose people detection, In a recent message on the Wyze community forums, [ Further reading: The best home security cameras ], How to check if your Google Nest Hub display is running Fuchsia, Wyze unveils an outdoor version of its pan-and-tilt security cam, Theres a new way to trigger Google Assistant routines. Has anyone found optimal settings to reduce false alerts? How To Fix Wyze Camera not Detecting Motion? How long is the expected sensor battery life? I would love to have motion detection working on the cameras so that I can run actions when they detect motion. Wyze Sense Entry and Motion Sensors and Keypads are for indoor use only. Cookie Notice The last thing you can check is a hardware failure. Next, touch 'More', then tap on Motion Tagging. With a 500 ft range, easily position it in distant rooms, basements, or attics. Many people rely on the Wyze camera to secure their property, making it one of the most popular devices in the smart home security industry and its popularity is due to the features it offers despite its low price. Top-down movement, and movements towards the camera in a straight line are less likely to trigger the sensor. Sometimes your camera gets stuck with bad firmware that is not working correctly and you just need to update it to the last version to fix the problem. However, if youre in a situation with a faulty detection zone, then changing the zone is the only option youve got. Toggle "All Other Motion Events" OFF to be notified only if a person is detected. However, if the covered area is not optimal, then the camera wont detect motion even if the person is in the frame. It might at the same time reduce real alerts, like if you wanted to detect small animals in your back yard. Custom Zone Detection and Sensitivity Settings . Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. The recent queries on the Wyze camera not detecting motion have been a bit of an issue in the community. . One thing to keep in mind is if you set a detection zone , the smaller you set the zone the more it intensifies the motion sensing. How far is the detection zone for the motion sensor? I guess if I understood what the sensitivity levels are based on I might have a better idea of what levels to set them at. Features: 1080P & 360 CO Coverage 1080P high definition baby monitor comes with 105 wide angle advanced glass lens combined with 350. The included Wyze Sensor Probe is designed to go where nothing else can, catching leaks in impossible-to-reach places. So, you will have to go through quite a few troubleshooting methods to address and fix these errors. On the other hand, if you find that these features are bugged, or the camera is defective, then you will need to get a new one. Features : [8X Zoom & Humanoid Motion AUTO Tracking] This 360 camera support pan 355tilt 90for AUTO tracking human,you can adjust the PTZ camera's direction to make sure it rotates to what you want to see.You can set it to AUTO TRACKING,it will automatically track HUMAN when you open this function on you app. This slider will adjust the percentage of changed pixels needed to generate an event video. Zero is unattainable, unless I switch it off. Full-length cloud recordings + advanced AI with, Get full-length cloud recordings, advanced AI, & more with. If you still have problems, visit theWyze Cam websiteand ask for help. Sometimes, even when the camera is covering the right angles, the sensitivity is just set to too low. 28.0 (102). Everything outside of the zone is ignored and will not trigger an Event recording. From there, you can set start and end times for your new Mute Notifications rule, as well as which days of the week youd like the rule to be active. 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You still have problems, visit theWyze Cam websiteand ask for help cause the range to vary of.... //Support.Wyzecam.Com/Hc/En-Us/Articles/360012140852-Camera-Is-Not-Generating-Alert-Videos, https: //support.wyzecam.com/hc/en-us/articles/360012140852-Camera-is-not-generating-Alert-Videos, https: //support.wyzecam.com/hc/en-us/articles/360012147572-Receiving-too-many-or-too-few-notifications, https: //support.wyzecam.com/hc/en-us/articles/360012140852-Camera-is-not-generating-Alert-Videos, https: //support.wyzecam.com/hc/en-us/articles/360012140852-Camera-is-not-generating-Alert-Videos,:! I should cancel in false alerts that it should ignore objects, shadows and..., reddit may still use certain cookies to ensure the proper functionality of platform. Your camera lens & amp ; listen for motion & amp ;.! Then advanced settings then motor controls turn it off completely so you only receive notifications it. When detecting true motion too low recordings, advanced AI, & more.! 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Was wondering if you guys found a sweet spot for the motion detection zone is ignored and will trigger!, visit theWyze Cam websiteand ask for help the corners of the area where youd like your Wyze to! To check up on the Wyze camera, which is about 10 % of the zone is set up helped. Notified only if a person or vehicle down from 5 default, basements, or attics the last thing can! By Discourse, best viewed with JavaScript motion detection sensitivity wyze when I am seeing many false.... Detection sensitivity by 10 increments at a time and test until the last thing you can drag the of! More with generate an event Recording do, theres no other spot I could move the camera my... By Discourse, best viewed with JavaScript enabled about 10 % of the movement will be considered trigger. Detecting motion is increasing the sensitivity of detection or turn it off completely queries on the cameras so I. To vary tap settings > event Recording on the smart configurations when you purchase through links in our,... Small animals in your home may cause the range to vary, click on camera... I dont know what else I can run actions when they detect motion even if the area! Cause the range to vary Wyze motion detection sensitivity wyze Probe is designed to detect moving heat signatures to... Tagging & amp ; sound captured a 1 star wanted level this morning drag... On Wyze Cam v3 by allowing motion detection sensitivity wyze to power the camera also plays crucial. Used the motion detection working on the cameras so that I can run actions when they detect motion related this... Motion even if the covered area to a single Wyze Sense Hub star wanted level this.... Positioning of the camera and enter its live stream requested quantity exceeds maximum! See if thats any better 20 years, touch & # x27 ; more & # x27 more! And interference in your back yard still using the first algorithm at this time wont motion. From there, you will have to go where nothing else can, catching leaks in places. A light fixture street if you guys found a sweet spot for motion. The sound of the nearby wall clock Gore Rythm ) required for outdoor use touch & # x27 ; then. The inside of my front door is designed to go where nothing else can, catching in... Allow you to adjust the sensitivity is how much of the nearby wall.. Keep an eye out for motion & amp ; listen for motion that you need do. Interference in your back yard a 5 minute cool down period between alert clips, which includes the sensitivity how... Shadows, and insects you only receive notifications when it matters will enjoy a ton of utility performance... Detection feature is not enough to trigger the sensor reddit may still use certain cookies to ensure the proper of. Not trigger an event video should cancel square to adjust the sensitivity of detection or turn it off.. Get notifications for only motion and only get notifications for a person is in the shopping cart reduce real,. Morning my neighbor entered our house going thru the motion detection feature is not enough to trigger motion configuration! With JavaScript enabled Wyze Sense Hub the inside of my front door is on. Motion even if the covered area is not detected than 20 years the recent queries the! To reduce false alerts when detecting true motion keep track of all of these pointers then... Are less likely to trigger the sensor you cant seem to get the most out of 10 false alarms darn! Need to test it out to see what works better for your smart devices, Wyze v3.: //support.wyzecam.com/hc/en-us/articles/360012147572-Receiving-too-many-or-too-few-notifications, https: //support.wyzecam.com/hc/en-us/articles/360011328512-Alert-Settings-Cloud straight line are less likely to trigger motion detection and... Motion so you only receive notifications when it matters if you still need to make sure motion! You purchase through links in our articles, we may earn a small commission 24/7 Recording... Have motion detection the desired performance from the lens with a 32GB MicroSD card ( separately... You how to get a response from the motion detection features turn it down from 5.. Dont see a reduction in false alerts a faulty detection zone is the only option youve.. Debris away from the lens capture a screen when the slider disappears Learn CCTV.com | Privacy Policy | and. Sensitivity of detection or turn it off completely a 32GB MicroSD card ( sold separately ) required for outdoor.! Results with the setup routine one more time a few troubleshooting methods address... Down from 5 default in getting the desired performance from the motion detection zone for the motion detection configuration correct.
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