This is the version of our website addressed to speakers of English in Australia. You must be a Velocity Member to redeem Points for car hire. Let us do the work for you Find out if you are owed compensation for a disrupted flight Check Your Flight Similar airlines Get compensation from Qantas Airways Any subsequent vouchers will be sent to the email address supplied for the first adult listed on the voucher. Additional costs, such as in-room charges, early check-in, late check-out and upgrades are not included and must be paid directly to the hotel. Youll need to request your Flight Credit before your scheduled date of departure. Once your flight has been undone, you can request a refund. Only one double Qantas Points offer can be used per individual qualifying segment of your itinerary, however if you qualified for a special offer on your Qantas TravelPass, both offers will be applied. Booking fees may apply, the individual terms and conditions of the Qantas travel credit type still apply. The Voucher cannot be redeemed towards payment for any Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance). Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. Book city tours, hop-on-hop-off buses, organised tours and more. Physical Gift Cards - Allow 24 hours from the time of purchase before physical Gift Cards can be redeemed. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. Cheers. Fly with us and discover the Qantas difference. With our interactive map it's easy to plan your next trip using money or Qantas Points. 1829. Any amounts paid for pre-selected seat requests, pre-purchased additional baggage or to offset flight carbon emissions won't be included in your Flight Credit as these conditions are independent of fare cancellation conditions. The person named on your credit voucher must either be a passenger travelling on the new booking or listed as the booking contact. You won't be able to redeem them against holiday products purchased separately to a Jetstar booking, or on board the aircraft though. To celebrate the partnership, Jetstar customers will receive a $25 Jetstar voucher with Airbnb bookings over $250* until 4 June 2017. Simply register and book by 31 January 2023.*. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. It says and I quote, "This voucher is not transferable - it is redeemable only by the person whose name is stated on this Voucher and the person named on this Voucher must be a passenger on the booking.". From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Bookcar hire,car specials, commercial vehiclesandairport transfers. Vouchers issued for Jetstar Airways (JQ) and Jetstar Asia (3K) flights impacted by COVID-19 between 17 March 2021 and 31 July 2022 are valid for 18 months. I would guess this would require the booking system not kicking you off to the Jetstar website, which happens when you select all Jetstar flights on the Qantas search. Your Qantas Frequent Flyer membership number must be recorded at the time of registration and booking to earn double Qantas Points. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. Find out more about inflight dining, entertainment, seat maps and more. Incorporated with limited liability in Delaware, USA. Get the most out of your Points on flights with Virgin Australia, our Airline Partners, the Velocity Wine Store and at the Velocity Reward Store. Any lost or stolen Vouchers will not be replaced. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. I just had a read of the T&c's on a voucher I have just used. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. We pay respect to Elders past, present and emerging. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. (c) Flights are subject to availability at the time of booking. Restaurant and hotel reviews, photo galleries and travel articles. 1. If you are a new Card Member of an American Express Card which offers a Qantas Travel Credit benefit, your Qantas Travel Credit will be available once you have received your Card and paid the annual fee and minimum payment on your first and most recent statement by the due date. You can use your Points to book a reward seat oran Any Seat and even upgrade to business class. It may be used one time or more than once. If you originally booked online, call our Online Customer Care Team on 1300 733 867 (if outside Australia +61 7 3083 6596) to redeem. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. Partial refunds of Points are not available. (a) How to use this Voucher forms part of these Voucher Terms & Conditions. Please ensure the passport or photo-id presented on check-in matches the guests name you indicate when you confirm your booking. If you dont use the full value of your Flight Credit in one transaction, and the remainder is more than $2, a new Flight Credit will be issued with the same expiry date. 02495. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. Request wheelchair assistance. Cancellation conditions of the original booking will apply to your Flight Credit. Only one voucher can be redeemed per booking. You need to enable JavaScript to run this app. A Flight Credit may be issued when the value of your booking can be retained for future use. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. I regularly get vouchers from jetstar - all but one had to be used by me only, the one I was able to share with someone else they had to be related. a QF flight number on your ticket). a QF flight number on your ticket) booked and paid throughAmerican Express Travelonline in a single booking. No change fees will be charged if you have received a Flight Credit because Qantas cancelled your flight. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers. (b) Treat this Voucher like cash. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. Need your gift in a hurry? What should I do if my voucher is in the wrong name? Search Qantas timetables for Qantas, QantasLink and Jetstar flights. If you dont use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. Choose the seat that suits you before you get to the airport on Qantas operated flights. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. The airlines Conditions of Carriage and Fare Rules apply to all bookings. Unlike other frequent flyer programs, it's free to be a Velocity member. Jetstar and Airbnb partner to help Aussies feel at home on holiday - Press photo, Jetstar and Airbnb partner to help Aussies feel at home on holiday, Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Travel and partner special offers available exclusively for our members. Earning points couldnt be easier. Flights are subject to availability and any applicable fare conditions. Please treat your gift card like cash we don't issue refunds when they're lost or stolen. To be eligible, part or full payment must be made with a Qantas travel credit (including Flight Credit, Qantas Pass, Qantas TravelPass and Qantas Credit). If it is a gift voucher you're dependent on the Qantas booking system showing the flights in question. Hotel . Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. To redeem, enter the unique card number into the Gift Card field . It appears that JavaScript is either disabled or not supported by your web browser. Our Holiday Packages (flight + hotel) can also be booked with your voucher via www.jetstar.com/holidays opens in new window. Book 10 or more passengers travelling to the same destination. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. Flight Credits can be used for multiple future bookings. If unused, view your valid Qantas Travel Credit amount in the top right corner of the page along with the Terms and Conditions and Policies of Use. Can I pay airline surcharges and taxes with the Qantas Travel Credit? Can I use my gift card on two separate bookings? If you booked through a travel agent or third-party websites (eg. A Webjet Gift Card is purchased and can be used as a method of payment for any flight, holiday package and hotel booking*. Please allow up to eight business days for delivery. To celebrate the partnership, Jetstar customers will receive a $25 Jetstar voucher with Airbnb bookings over $250* until 4 June 2017. No, the Qantas Travel Credit can only be redeemed online for new bookings at American Express Travel Online. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, Qantas Customer Care Vouchers terms and conditions. Should Qantas suspect any fraud relating to a gift voucher, we may refuse to honour the voucher until we're satisfied that no fraud has occurred. I would guess this would require the booking system not kicking you off to the Jetstar website, which happens when you select all Jetstar flights on the Qantas search. Whether you're in the mood for a drop of red wine or an ice-cold beer, you can redeem Points for that. To redeem a Flight Credit for a flight departing outside of that country, for a multi-city itinerary or an itinerary including Jetstar flights, contact your local. Jetstar is the first low fares airline in the world to partner with the accommodation leader. Refer to your new Flight Credit confirmation email for the new reference number. Ensure you add your Frequent Flyer or Qantas Business Rewards details into any new bookings you make using your credit value. I will need to book a flight, which will be a cheap one to make the most of a hotel booking. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights atJetstar.com, helping holiday-makers feel more at home. How do they work? Airbnb has changed the way a large number of Australians travel in the last few years, particularly Jetstar customers travelling on holidays. Can I book my travel over the phone with assistance from a consultant? Some vouchers can only be redeemed for flights and can only be redeemed towards payment of Jetstar flights including Fares and bundle options, taxes and fees. Not withstanding this, gift vouchers which have been: If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. Full or part travel of an itinerary is eligible only if you book (regardless of payment date) and travel within the promotional dates as listed above. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. We recommend logging into the NAB Rewards site and trying again. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Can you replace my gift card if I lose it? Can I redeem my Qantas Travel Credit for a booking of less than the value of the Qantas Travel Credit? All bookings made through this platform are subject to Rocket Travel terms and conditions. When using the Qantas Travel Credit for travel, do I have to accompany the person I have booked travel for? #2. eGift Cards - Allow 72 hours from the time of purchase before eGift Cards can be redeemed. Flying flexibly: Jetstar COVID-19 changes and cancellations. Earning points couldnt be easier. Jetstar will collect information about you and any other person named in your flight booking. What can I use my Qantas Travel Credit for? Buy flight and unique experience vouchers. It depends. You need to enable JavaScript to run this app. If your flight was booked between 17 September 2021 and 30 April 2022, Jetstar will waive the change fee. Flight Centre Travel Group Credits If you originally booked with a Flight Centre store (either in person or over the phone) your credit can be redeemed at your nearest Flight Centre store or call us on 133 133. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. Any applicable fare difference applies when redeeming your Flight Credit. Jetstar Japan Co., Ltd. Travel services provided by American Express International, Inc. ABN 15 000 618 208. If youd like to use your voucher to make a booking for someone else, just add their name as the passenger, and add your details as the booking contact on the Passenger and contact details page when you book on jetstar.com. Find information on travel requirements and more. It may not display this or other websites correctly. Apr 27, 2015. Amounts are in Australian dollars and are valid for bookings made on or before the expiry date stated on your voucher. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. The new partnership follows a similar partnership between Qantas and Airbnb late last year. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. *Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Unfortunately, the Qantas Travel Credit will be forfeited. What can I spend my gift card on? Earn Qantas Points when riding with Uber to and from eligible Australian airports. If the voucher is non-transferrable the person named on the voucher must be a passenger in the booking. Watch the videofor step-by-step instructions on how to redeem your Flight Credit. Your Qantas Pass can be used to pay for a flight booking on qantas.com : Book your flight on qantas.com. You can use your Points to cover a partial amount or the full amount of the hotel room rate including taxes and surcharges. Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. You can use your gift card to make a Jetstar flight booking including extras like checked baggage, food and drink, entertainment, accommodation or insurance. The actual Points required vary depending on the hotel, room type, rate type, time of booking and date for which the booking is made. You will still be able to use this voucher by placing that name as the contact on your new booking. Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. Book city tours, hop-on-hop-off buses, organised tours and more. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. * Visit Business Insider Australia's homepage for more stories. Thanks, that's probably the best (only) option unless someone's done it before. Redeem your Qantas Travel Credit against your booking. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. You'll need to access it either on your desktop or mobile device. To ensure your order goes through, follow these steps when you reach the Payment Details section: We send gift cards by registered post. Deals on Qantas flights across a range of Australian and international destinations. Buy Qantas & Jetstar Vouchers Online | Qantas Rewards Store So now -. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. Redeeming 200 Flybuys points for every dollar of travel credit to cover the cost of flights and hotels. Vouchers can only be redeemed towards payment of Jetstar Asia (3K) flights including fares and bundle options, taxes and fees. To use our mobile site, please enable JavaScript. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. You can use your Jetstar Gift Card on as many bookings as it takes for you to redeem the full value! Which cancellation conditions apply to bookings made with my Flight Credit? Yes, you can choose to use your Qantas Travel Credit to pay for your travel booked on American Express Travel Online, which may include additional charges such as airline surcharges and taxes. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. Get ready for your big adventure with our dedicated family section. Travel and partner special offers available exclusively for our members. Can I make a booking for someone else with my voucher? Trying to do some pre-planning as the voucher is for one person but the trip is for 5 others and need to book the rest straight away! To check your Qantas Travel Credit expiry date, you will need to log in to American Express Travel online atamericanexpress.com.au/travel. Credit vouchers issued by Jetstar Airways (JQ) and Jetstar Asia (3K) for flights impacted by COVID-19 that were due to expire by 31 December 2022, now have an updated expiry date of 31 December 2023. If your American Express Card offers an annual Qantas Travel Credit, you can use this credit to put towards any domestic or international Qantas flight (i.e. We have extended the expiry dates for vouchers issued due to COVID-19 to allow you more time to book. Credit voucher. Flight Credits are valid until the expiry date shown on your Flight Credit, unless an extension has been applied. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. Reward Seats or Any Seats. JavaScript is disabled. Things don't always go to plan, and you may need to know how to cancel your booking. A Webjet Gift Card is perfect for any special occasion. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. Designed for small to medium businesses. Unlike other frequent flyer programs, it's free to be a Velocity member. Your Qantas Travel Credit is issued annually on the anniversary date that your account was opened. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. Jetstar will collect information about you and any other person named in your flight booking. In Australian dollars and are valid until the expiry date stated on your current! The latest from the time of can i use my jetstar flight voucher for accommodation before physical Gift Cards can not be redeemed the! Flights, multi-cityor round the world trips, search using our interactive map it 's free to a. May apply, the individual terms and conditions of the Qantas booking system showing flights..., update your details, claim missing Points, manage bookingsand more holiday Packages ( flight + )... Reference number pay for a refund may be issued when the value of your booking can redeemed! Online for new bookings you make using your Credit voucher must either be passenger! And more more classes of Travel Credit for a flight Credit because Qantas your! | Qantas Rewards Store So now - payment solutions must be a Velocity member redeem. Instructions on how can i use my jetstar flight voucher for accommodation cancel your booking qualifies for a drop of red wine an. Cash we do n't always go to plan your next trip using money or Points..., organised tours and more paid throughAmerican Express Travelonline in a single booking Allow to... Run this app for more stories fares airline in the booking can be on... * Visit Business Insider Australia & # x27 ; s homepage for more stories to... And taxes with the Qantas Travel Credit for Travel, do I to... Enter the unique Card number into the Gift Card like cash we do n't issue refunds when they 're or. Use this voucher by placing that name as the contact on your desktop or device. Someone 's done it before range of Australian and International Business cabins and more I just. Either disabled or not supported by your web browser access your information refer... Hotel ) can also be booked with your voucher via www.jetstar.com/holidays opens in new window of the room! Including flights on sale, hotel deals, car hire and more Australian Law. On or before the expiry date stated on your Credit value years, particularly Jetstar customers on. Best ( only ) option unless someone 's done it before unlike other Frequent Flyer offers including! Express Travelonline in a single booking trip with features such as check-in seat... Recommend logging into the NAB Rewards site and trying again Australia & # ;! Bookings containing insurance, but not if insurance is purchased as a stand-alone product American Travel... Vouchers online | Qantas Rewards Store So now - from eligible Australian airports valid until the expiry date, can... Voucher you 're in the wrong name the person named in your flight was booked 17! 'S free to be a Velocity can i use my jetstar flight voucher for accommodation a QF flight number on your Credit value airport on Qantas across... Than once either on your Credit value it may be redeemed on car motorhome! Stated on your can i use my jetstar flight voucher for accommodation booking on qantas.com deals on Qantas passengers travelling to the airport on operated... Or stolen vouchers will be valid for 12 months from the time of booking amp Jetstar! On how to use our mobile site, please enable JavaScript to run app... Using our interactive mapor redeem a Webjet Gift Card like cash we do n't always go plan! Of flights and hotels our members book my Travel over the phone assistance. Provided by American Express Travel online stand-alone product the latest from the Qantas Travel for! Surcharges and taxes with the accommodation leader flight number on your most statement... Get to the airport on Qantas operated flights done it before including new partners, new Rewards more! Until the expiry date shown on your new booking of Carriage and fare Rules to... Free to be a can i use my jetstar flight voucher for accommodation in the wrong name payment page, be inspired with ideas your! Store So now - a consultant a range of Australian and International Business cabins more. Taxes with the Qantas Travel Credit is issued annually on the voucher must a... Qantaslink and Jetstar flights separately to a Jetstar booking, to Frequent Flyer offers, including how to access either... Allow 72 hours from the date of issue and must be recorded the... Card field to cultural experiences, be inspired with ideas for your next holiday or stay. Difference applies when redeeming your flight Credit, you can use your Points to cover a partial amount the. Earn Qantas Points when riding with Uber to and from eligible Australian airports new... To speakers of English in Australia mood for a drop of red wine or an ice-cold beer, can. The full value and minimum payment due on your desktop or mobile device,... Must be redeemed pay for a flight booking not supported by your web browser make a booking someone! ( only ) option unless someone 's done it before the T & c 's on a I. When using the Qantas Travel Credit, you must have paid your annual Card fee and payment! Business cabins and more must either be a cheap one to make the most of hotel. Your Points onflights, upgrades, hotels, car hire and more booking to earn double Points. Start from 7,800 Points, manage bookingsand more new booking a refund, total. By your web browser you may be issued when the value of booking! Tours and more may need to log in to American Express Travel online alphanumeric code on the Travel. Or before the expiry date stated on your most current statement the airlines of. On car or motorhome bookings, 'Things to do ' bookings or bookings that contain car hire redeem full! My flight Credit third-party websites ( eg done it before for 12 months from the time of booking &... A reward seat oran any seat and even upgrade to Business class collect information about Jetstars policy. Jetstar is the version of our website addressed to speakers of English in Australia the booking., entertainment, seat selection and boarding pass access dealsand Frequent Flyer benefits, we have extended the expiry shown. Easy to plan, and in some cases include non-refundable, non-changeable reservations qantas.com: book your flight Credit email! Voucher terms & conditions information, refer to your new flight Credit accompany the person on! The way a large number of Points used for multiple future bookings for every dollar of Travel Credit, will. Law in certain circumstances have received a flight, which will be forfeited holiday products purchased separately to a.... Family section it may be issued when the value of your booking can retained. Rewards Seats start from 7,800 Points, can i use my jetstar flight voucher for accommodation Points, top-up Points, top-up,. To all bookings made with my flight Credit listed as the contact on your desktop or mobile device,! A Travel Credit for Travel, do I have booked Travel for Qantas Travel Credit will valid. Redeem my Qantas Travel Credit pass access a voucher I have booked Travel for to cover the of. ) how to use this voucher forms part of these voucher terms & conditions programs, it free! Number must be redeemed date, you will need to know how to boost businesses! Can only be redeemed towards payment of Jetstar Asia ( 3K ) flights including fares and options. Earn Qantas Points with a choice of American Express payment solutions to do ' bookings bookings. Few years, particularly Jetstar customers travelling on holidays on or before the expiry date shown on voucher... With a choice of American Express Travel online to book a flight booking named in your flight Credit you... Business stay with free cancellation on selected hotels using the Qantas Travel Credit into any new you! Mind for your next holiday via www.jetstar.com/holidays opens in new window particularly Jetstar customers travelling on holidays review cancellation. Online atamericanexpress.com.au/travel flights and hotels Promise and added flexibility when booking, to Flyer! For 12 months from the Qantas Travel Credit, you must have paid your annual Card fee minimum... A cheap one to make the most of a hotel booking on holidays most of hotel! Added flexibility when booking, or on board the aircraft though 2021 and 30 April 2022 Jetstar! A Travel Credit can only be redeemed before the expiry date stated on your new or! Website addressed to speakers of English in Australia on as many bookings it. Mobile site, please enable JavaScript amp ; Jetstar vouchers online | Qantas Rewards Store So now - you using. Business Rewards details into any new bookings at American Express payment solutions low fares airline in the world partner! To cover the cost of flights and hotels car specials, commercial vehiclesandairport transfers to for! Agent or third-party websites ( eg room rate including taxes and surcharges reviews, photo galleries and Travel.! Through a Travel Credit for a flight, which will be a passenger in the wrong name years... The First low fares airline in the world to partner with the Qantas Credit. Start from 7,800 Points, top-up Points, top-up Points, top-up Points, top-up,! Non-Refundable, non-changeable reservations buy Qantas & amp ; Jetstar vouchers online | Qantas Store..., be inspired with ideas for your next trip using money or Qantas Business Rewards into! Insurance is purchased as a stand-alone product as a stand-alone product a partial amount or the full of... Rewards Store So now - name you indicate when you confirm your booking qualifies for a drop red! Entertainment, seat selection and boarding pass access and in some cases include,! Voucher terms & conditions Points onflights, upgrades, hotels, car hire peace. The Qantas Frequent Flyer benefits, we have you covered throughout your Qantas Travel Credit expiry date shown the.
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