The rooms are very new and always cleaned very well. All the entertainement team is fantastic. I've never been ill like we were for so long before. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Taxes and fees that are shown are estimates only. The only thing I would recommend for the hotel is to discourage guests from re filling used water bottles at the bars as this could pass on viruses between the guests . a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. Pina coladas needs a coconut rum to improve them. We are fully aware of how uncomfortable the symptoms can be and hope you have completely recovered. Would recommend that microwaves are available to use for those that prefer their food a lot warmer. I would definitely go back. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. Drinks - An absolutely great selection of drinks available all inclusive. We are sure to return to this hotel sooner than later as it is really the place for a perfect holiday. Hotel Riu Palace Santa Maria, Santa Maria: 1,312 Hotel Reviews, 2,198 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. Due to covid, many of the restaurants and pools were closed. Hotel Riu Palace Santa Maria, : 1,316 , 2,198 Hotel Riu Palace Santa Maria, ' 3 28 4.5 5 -Tripadvisor. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. However, it should also be clear that there are viruses which, despite all safety measures, can also be transmitted via the air. Taxes and fees that are shown are estimates only. Our goal is to provide good food, so we are very sorry to learn that you did not it. The choice & quality of the food was excellent. Very nice, brand new hotel. We were a bit sceptical as some reviews had mentioned food poisoning and upset stomachs but we read that the hotel had taken it seriously and sorted it- sadly not! 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Your loyalty is highly appreciated. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Reception staff reluctant to let me speak to a manager to advise I had had a problem and I mentioned to Emma from Tui who asked me to see her to fill in a sick form. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. Derudover har Hotel Riu Palace Baja California pool og restaurant, hvilket giver dig et pusterum i din travle dag. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. I was put on a drip for over an hour. The staff were very friendly apart from one of two. The hotel itself is beautiful, great layout and we were lucky enough to have a sea view room too. We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. Tui basically blamed us for not washing our hands and drinking too much. Perhaps because there is one waitress maybe two that are taking care of big part of the restaurant while other 3 waitress are taking care of section of the restaurant that are not used by guest. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Thank you to everyone at the hotel for making our holiday so memorable. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Hard to believe a hotel can be managed into the ground. The 2 adult pools had a swim up bar. Review tags are currently only available for English language reviews. Day and evening entertainment. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. Advertised as 5*, Im afraid thats a joke. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Overall the accommodation and public areas were of a high standard. Hotel Riu Palace Santa Maria, Santa Maria: 1.316 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Own or manage this property? The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Further unable to provide an accessible room for a wheelchair user insisting that they were fully booked and only able to provide a first floor room in a block without lift access. Other comments I would make are, the white and rose wine is awful and no selection - very very poor and gave me a really bad headache. Despite the fact that only the main restaurant was open we were not disappointed by the choice and quality of the food, that aslo goes for the Cappuccino Coffee Bar and the Daiquiri Cocktail Bar. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.316 beoordelingen, 2.198 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. Speciality restaurants are not good, no ambience and menu restricted, shame as the decor is great so they could be fab. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). We always found a sunbed.there's thousands. Restaurant-only one in use. Review collected in partnership with riu.com, There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. Water Park was good fun with 4 or 5 slides to choose from.Beach is lovely, absolutely huge, again with plenty of sun beds available under palm trees.Lots of restaurants to choose from, with 4 or 5 alacartes should you desire. Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with riu.com. More. We shall discuss this with our entire team in order to take the appropriate measures if necessary. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. See 1,309 traveller reviews, 2,186 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. We are sorry to hear that you felt ill during your holidays. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Still enjoyable though!Hotel location was great and the beach was also great. We are sorry to hear about the unfortunate accident you witnessed on the beach. Personally I believe its the latter!! We constantly meet people in public places, and viruses are easily spread among them. The last few days of the holiday, there seemed to be a major problem with mosquitos, with lots of people being bitten multiple times (including us). Book Hotel Riu Palace Santa Maria, Santa Maria on Tripadvisor: See 1,316 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. View Hotel 3,555 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!! To do list Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. We are happy to learn you enjoyed the beverages and your rooms comfort, however it is truly concerning to find that you felt let down by some aspects of your stay and that your experience with us was not completely up to your satisfaction. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Personally I believe its the latter!! We are in the steak restaurant and I got food poisoning- very poorly for 24 hours and then bad pains and upset stomach for three days. The rooms were very clean . Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily.Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). And on my eyes there was accident with old lady. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. The hotel for making our holiday so memorable managed into the ground hotel for making our holiday so.... 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